You know more about a used car than the house you just bought.
A home is the biggest purchase most people ever make. We still buy one with a quick appraisal, a two-hour inspection and, if we're lucky, a few receipts left in a kitchen drawer.
"50-year-old house. I had no idea how old the roof was, the AC, the appliances, who did the work, or whether they were any good. That's crazy."
— Our founder, on day one of homeownership